AI guest messaging. WhatsApp, Airbnb and Booking.
meo67 messaging brings WhatsApp, Airbnb and Booking together in a shared inbox. AI uses each property's information to reply to guests in their language, while your team can review conversations and step in.
Enquire for my properties
Who it is for
Hosts and management teams who receive repeated questions, support travellers in different languages and need to coordinate replies between several people.
Every conversation, with its booking alongside
AI messaging features
Automatic 24/7 support and guest language detection.
AI that adapts to your way of replying; human intervention when you need it.
Scheduled welcome, arrival, checkout and review request templates.
Official WhatsApp Business API, with ownership of your number retained.
Team conversations and sharing of photos, videos and documents.
How it works day to day
- 01
Organise the information
Prepare schedules, WiFi, access, parking and common answers for each property.
- 02
Connect the channels
Authorise accounts and connect WhatsApp through its official API.
- 03
Schedule communication
Set up welcome messages, advance instructions, checkout and review requests.
- 04
Monitor and participate
Check the shared inbox and step in when the case needs your judgement.
Example: an out-of-hours arrival question
The guest asks at night where they can park. AI replies using their property's information and in their language. If the conversation leads to an issue that needs intervention, your team can continue from the same inbox. This example describes how the module is used; it is not a real customer conversation.
How it connects with the rest of meo67
Messages are linked to the stay. A departure notification can start a cleaning task; a fault is routed to maintenance. Templates can also provide links to check-in and the Welcome App.
The experience of a Meta Tech Provider.
meo67's connection to WhatsApp Business API draws on the experience of Cinecor Basis Consulting, an official Meta Tech Provider. An official connection for managing guest communication from meo67.
The connection uses Meta's embedded signup and retains ownership of your number and WhatsApp Business account. The platform fee and any Meta messaging charges are separate; the team reviews the applicable setup with you.
Enquire about the connection for your propertyWhat to prepare for useful replies
Each property's information needs to be clear and up to date: how to get there, check-in times, where to collect keys and which services are available. Pay particular attention to details that change seasonally. Also define which questions you prefer to handle personally so your team retains the conversation's context.
AI messaging questions
Does AI reply in other languages?
Yes. It detects the guest's language and uses property information to reply.
Can I reply myself?
Yes. The shared inbox lets you review conversations and continue support personally.
Can I keep my WhatsApp number?
The official connection lets you retain ownership of your number and WhatsApp Business account. The team reviews connection requirements with you.
Which messages can I schedule?
Welcome after booking, arrival instructions, reminders, checkout and review requests. Documents, photos or videos can be included.
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